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How can I amend/cancel my order?
How can I amend/cancel my order?
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Written by elsa laurier
Updated over 2 years ago
  • Can I add a code after ordering?

  • Can I change or add an item to my order?

  • Can I change my address after ordering?

  • How do I cancel my order?

Unfortunately, once an order has been confirmed, it is sent to the kitchens and cannot be changed. However, if the order is not ready, you can request a cancellation via the Deliveroo, Uber Eats or Just Eat app. (Because of GDPR rules, we have no visibility on your personal data, order details or payment methods).

The fastest way to get an answer from Deliveroo is via chat. To access it, please follow these instructions:

  1. My orders

  2. Help

  3. Something else

  4. Live chat

For Uber Eats, please address the issue via the app by following the route below:

  1. Orders

  2. Help

  3. Select the issue

For Just Eat, please address the issue via the app by following the route below or by calling this number 0208 736 2000:

  1. Orders

  2. Can we help with anything? - Get more help

  3. Select the issue

If you need further assistance, please contact us with your order number and details by clicking on the Taster chat bubble on the bottom right of the page. You can also email us at [email protected]. We’ll be more than happy to help you.

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