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Refunds and compensation
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Written by elsa laurier
Updated over a year ago

Uber Eats, Deliveroo & Just Eat

If you need assistance with an order placed through Deliveroo, Uber Eats or Just Eat app, we advise you contact them directly, as they were the ones managing your order. Because of GDPR rules, we have no visibility on your personal data, order details or payment methods.

The fastest way to get an answer from Deliveroo is via chat. To access it, please follow these instructions:

  1. My orders

  2. Help

  3. Something else

  4. Live chat

For Uber Eats, please address the issue via the app by following the route below:

  1. Orders

  2. Help

  3. Select the issue

For Just Eat, please address the issue via the app by following the route below or by calling this number 0208 736 2000:

  1. Orders

  2. Can we help with anything? - Get more help

  3. Select the issue

CLICK & COLLECT

For orders made via click & collect, please contact us via the chat bubble on our web app https://www.feedme.taster.com and follow the appropriate procedure so we can deal with your issue as quickly as possible.

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